What is Two-Factor Authentication (2FA) and How Does it Work?
Two-factor authentication, or 2FA as its commonly abbreviated, adds an extra step to your basic log-in procedure. Without 2FA, your username and password is all you need to login. The password is your single factor of authentication. The second factor makes your account more secure, however, it does not make it impervious to hackers.
How does it work?
Two-Factor Authentication works by adding another step in your login procedure. 2FA requires the user to have two out of three types of credentials before being able to access an account. Below are the types of factors that are usually coupled with your credential:
Two-Factor Authentication can be enabled only by the Administrators on your SendHub account. Once enable it will affect all lines and force 2FA for all users in that SendHub Enterprise account. (Note: 2FA cannot be turned on or off at the user/line level). SendHub’s default 2FA is your email address configured on each of your lines. If there is no email address configured on any of your lines, the 2FA process will prompt the user for an email address where a token will be sent for verification.
In addition to using your username and password, SendHub will give you the option to use one of the following additional authentication methods:
To Configure
To configure 2FA, click on the Cog Wheel within the SendHub application and select “Company Settings”. Once you are in Company Settings, click the box next to “Enable Two-Factor Authentication”. The next time you login, or the next time anyone else logs into any other line on your SendHub account, the application will prompt you for the additional authentication factor and allow you to setup your 2FA methods.
If you have any further questions, please feel free to reach out to our support at Support@SendHub.com or call 844-990-4400 and press 3.
Two-factor authentication, or 2FA as its commonly abbreviated, adds an extra step to your basic log-in procedure. Without 2FA, your username and password is all you need to login. The password is your single factor of authentication. The second factor makes your account more secure, however, it does not make it impervious to hackers.
How does it work?
Two-Factor Authentication works by adding another step in your login procedure. 2FA requires the user to have two out of three types of credentials before being able to access an account. Below are the types of factors that are usually coupled with your credential:
- Something You Know: This might involve a combination of passwords, PIN, code, or answer to security questions.
- Something You Have: This includes a smart card, a pass, or a code that is sent on your email ID or physical hardware such as a mobile phone.
- Something You Are: This involves a combination of biometrics such as your fingerprint, your retinal pattern, or even your voice.
Two-Factor Authentication can be enabled only by the Administrators on your SendHub account. Once enable it will affect all lines and force 2FA for all users in that SendHub Enterprise account. (Note: 2FA cannot be turned on or off at the user/line level). SendHub’s default 2FA is your email address configured on each of your lines. If there is no email address configured on any of your lines, the 2FA process will prompt the user for an email address where a token will be sent for verification.
In addition to using your username and password, SendHub will give you the option to use one of the following additional authentication methods:
- Sending a token to your email address that is configured in “My Settings” in your account.
- Sending a token to your mobile phone that you add through the 2FA configuration process.
- Using backup codes that you can generate through the 2FA configuration process. When generating the codes, it will give you a list of 10 backup codes that are good for one login each. You can always generate more codes.
To Configure
To configure 2FA, click on the Cog Wheel within the SendHub application and select “Company Settings”. Once you are in Company Settings, click the box next to “Enable Two-Factor Authentication”. The next time you login, or the next time anyone else logs into any other line on your SendHub account, the application will prompt you for the additional authentication factor and allow you to setup your 2FA methods.
If you have any further questions, please feel free to reach out to our support at Support@SendHub.com or call 844-990-4400 and press 3.