If you are the admin of a SendHub enterprise, and would like to reassign, edit, or reset a user's password, all you need to do is go to Manage Users > select the user > Edit User > change the password.
Once the password is changed on your end, that user will be able to use their username and the new password to login.
For help resetting your own password, or retrieving a username, see this article.
Once the password is changed on your end, that user will be able to use their username and the new password to login.
For help resetting your own password, or retrieving a username, see this article.